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Create Free Business Account| Pricing Type | fixed term service |
| Product Supported | HPE DX170R Gen10 |
| Support Hours | standard support window |
| Covered Period | 3 years |
| Support Channel | phone and remote support |
| Provided Support | call-to-repair with defective media retention |
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It is a service model focused on initiating repair response after an issue is reported, rather than continuous around-the-clock support coverage.
Yes. Defective media retention is included so you can keep failed covered media.
This service is intended for HPE DX170R Gen10 hardware.
The service term is 3 years.
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