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Create Free Business Account| Pricing Type | Fixed-term Care Pack |
| Product Supported | HPE MSA 2070 SFF Enclosure |
| Support Hours | 24x7 |
| Bundle Support | Care Pack (single-term) |
| Covered Period | 1 year |
| Provided Support | Hardware support and parts replacement |
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This care pack provides vendor-backed hardware support and parts replacement for the MSA 2070 SFF enclosure for the one-year term listed under MPN H47CRPE. It covers enclosure-level hardware faults and coordinated case handling through HPE support channels.
Provide the enclosure serial number and proof of purchase to HPE or your authorized reseller. HPE will validate entitlement and register the service against the serial to activate coverage.
Yes. Care packs typically remain with the covered product regardless of site changes, but you should notify HPE of the new location for logistics planning and response coordination.
Contact HPE Support with the enclosure serial and your support agreement details; HPE will triage the issue, perform entitlement checks, and coordinate parts replacement or further diagnostics as required.
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