Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Provided Support | Priority case handling for critical incidents |
| Service Characteristic | Cross‑stack troubleshooting for storage virtualization |
| 0 | {"service_type":"Critical storage virtualization support","remote_onsite":"Remote with on‑site dispatch option","duration_hours":8760,"service_duration":"12 months","service_location":"Customer site or remote","service_description":"Provides prioritized case routing, remote diagnostics, and coordinated on‑site hardware remediation for critical storage virtualization incidents."} |
| Mpn | HZ0S5PE |
| Vendor | HPE |
| Product Name | HPE 1Y PW TC CRIT WDMR G3 STORVIRT SVC |
Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.
Critical incidents typically include Severity 1 and 2 events that cause significant disruption to production storage virtualization, such as total loss of array connectivity, sustained I/O degradation impacting SLAs, or failures affecting large numbers of VMs.
The service provides remote diagnostics with the option to coordinate on‑site dispatch and hardware replacement when diagnostics identify failed components that require physical intervention.
This service routes critical incidents through prioritized case handling to accelerate triage and escalation. Exact response times depend on regional SLAs and the customer's existing support agreement.
Yes. You can scope coverage to specific storage virtualization clusters or systems during ordering to ensure focused support where it matters most.
HPE · 300998-001
Save 6%HPE · H50B9E
Save 7%HPE · H03G9E
HPE · TELCO-MOSO-RAN-INST
Save 6%HPE · H55P8E
