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Create Free Business Account| Mpn | HR4W4E |
| Product Supported | Aruba 6300M 48P |
| Provided Support | 24x7 remote support and onsite hardware response |
| Service Type | HPE Foundation Care |
| Remote Onsite | Remote and Onsite |
| Duration Hours | 8,760 hours |
| Service Duration | 1 Year |
| Service Location | Global (where supported) |
| Service Description | 24x7 Foundation Care for Aruba 6300M 48P PoE switch |
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24x7 coverage provides continuous incident reporting, access to HPE support engineers by phone, remote diagnostics using vendor tools, and onsite hardware response where specified in the service terms.
Yes. This Foundation Care offering includes onsite hardware response to replace failed parts according to HPE’s service entitlement and response guidelines.
Service entitlements are tied to the original supported product. Contact HPE to discuss options for transfer or to purchase coverage for a different Aruba model.
Open a case through HPE Support Center or by phone using your contract details and MPN; HPE will validate entitlement and initiate remote troubleshooting and/or onsite dispatch.
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