
| Product Supported | Citrix environments |
| Provided Support | Repair |
| Service Characteristic | Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | 0 hours |
| Service Duration | 1 Month |
| Service Description | Gold Plus Maintenance ELP-5 - Upgrade |
| Compatibility | Physical service coverage for Citrix deployments |
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It provides Citrix maintenance coverage centered on repair support, labor-based service, and physical service handling for the defined 1-month term.
No. This is a maintenance service line item, not a software license or subscription.
A 1-month term is useful when you need short-duration coverage for a specific procurement or transition window.
It is suited for Citrix deployments that require physical, repair-oriented maintenance support.
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