AudioCodes Service/Support Renewal

Protect operational continuity with a 1-year Service/Support renewal centered on exchange parts replacement and next-business-day shipping. This service is structured for environments where downtime is expensive and replacement logistics must be predictable. By keeping parts coverage active, it helps teams respond quickly when a component fails and maintain the service posture of the installed system. The service is a physical, parts-based support offering with a defined response model, making it easier to plan around maintenance windows, spares strategy, and incident response. For procurement teams, the fixed 1-year duration simplifies budgeting and renewal planning. For infrastructure teams, the exchange model reduces the friction of sourcing replacement parts during an outage or degradation event. This renewal is best suited to organizations that already depend on the supported platform and want a straightforward way to preserve service continuity. It does not add unnecessary complexity; it keeps the support motion focused on the practical requirement that matters most: getting replacement parts moving quickly when they are needed.