Veritas Standard Appliance Support 4-Year On-Site

Maintain service continuity with extended appliance support designed for environments where downtime is expensive. This 4-year Veritas Standard Appliance Support package delivers on-site parts and labor coverage, with next-business-day response for incidents within the stated service distance. It includes 24x7 support access, web knowledge base resources, web and phone support, and new releases updates to keep the supported environment current. For infrastructure teams, the value is not just repair coverage — it is operational predictability. Parts replacement and labor are included, reducing the friction of coordinating separate service actions during an outage. The on-site model is well suited to distributed enterprise deployments that need direct assistance without shipping hardware offsite. With physical and electronic service coverage, this support plan is structured to help preserve uptime, simplify maintenance planning, and reduce the risk of extended service interruptions.