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Create Free Business Account| Product Supported | HPE Switches: Q0U54A, Q0U56A, Q0U58A, Q0U60A |
| Covered Period | 5 Year |
| Provided Support | Repair; Parts Replacement |
| Service Characteristic | Parts & Labor |
| Service Name | Care Pack Call-To-Repair Proactive Care Service - Extended Service |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | null hours |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Description | 24x7x6 Hour Call-To-Repair Proactive Care |
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This Care Pack lists support for HPE 8400-series identifiers including Q0U54A, Q0U56A, Q0U58A and Q0U60A. Confirm exact SKU compatibility with your sales representative before purchase.
Yes. The service characteristic is Parts & Labor and includes on-site parts replacement and repair within the contracted 24x7x6 Hour response model.
Call‑To‑Repair Proactive Care includes proactive vendor engagement plus guaranteed on-site response and parts replacement within SLA windows, whereas standard break‑fix may not guarantee those response times or bundled parts coverage.
On-site availability can vary by geography. Confirm regional on-site coverage and any travel-related terms with your HPE sales or support representative prior to purchase.

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