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Create Free Business Account| Pricing Type | Fixed Term |
| Product Supported | Aruba 12518E |
| Bundle Support | 4-Hour On-Site Response |
| Covered Period | 5 Years |
| Provided Support | On-Site Support |
| Service Characteristic | Vendor-Backed Response Coverage |
| Service Type | Support Service |
| Remote Onsite | On-Site |
| Duration Hours | 5 Years |
| Service Duration | 5 Years |
| Service Location | On-Site |
| Service Description | HPE Aruba support coverage with 4-hour on-site response target for the 12518E environment |
| Certification Vendor | HPE |
| Language Supported | English |
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It indicates a target response window for on-site support after a service incident is opened, helping shorten time to hands-on remediation.
The coverage term is 5 years.
This service is intended for Aruba 12518E environments.
It adds defined on-site response coverage and a longer service term, which helps reduce downtime risk in production environments.

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