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Create Free Business Account| Pricing Type | Term-based service contract |
| Product Supported | Aruba R3810M24SFP switch and associated optical modules |
| Provided Support | Hardware, optical module replacement, on-site engineer dispatch |
| Service Type | Hardware support with optical module coverage |
| Remote Onsite | On-site (Next Business Day) |
| Duration Hours | null hours |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | Next Business Day on-site hardware support and parts entitlement for R3810M24SFP |
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This service is intended for Aruba R3810M24SFP switches and compatible optical interfaces such as LC 10GBase-DWDM modules; confirm covered modules at time of purchase.
Yes. The service includes vendor-backed parts entitlement and on-site replacement per the Next Business Day response SLA tied to MPN HK5E9E.
Yes. The five-year on-site coverage and focus on DWDM/10 Gb interfaces make it suitable for carrier, telecom edge, and high-availability aggregation deployments.
Eligibility is confirmed by validating the device model and serial number against the service order and the MPN; the vendor will verify entitlement before scheduling on-site dispatch.
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