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Create Free Business Account| Category | software-services/professional-services |
| Brand Name | HPE |
| Manufacturer | Hewlett Packard Enterprise |
| Product Name | ARUBA 5Y FC NBD EXCH VT1 AP-565EX SVC |
| Manufacturer Part Number | HW1S6E |
| Provided Support | Hardware exchange and logistics |
| Service Type | Next Business Day Hardware Exchange |
| Remote Onsite | Vendor Exchange (Depot/Field Replaceable) |
| Service Duration | 5 Years |
| Service Location | Customer Site / HPE Logistics |
| Service Description | Five-year entitlement for AP-565EX hardware to receive prioritized Next Business Day exchange and vendor-managed RMA coordination. |
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Yes. The plan provides prioritized hardware exchange (parts replacement) for covered AP-565EX units via HPE's Next Business Day exchange process.
Coverage follows the serialized AP-565EX entitlement. Relocation of hardware between sites is permitted, but update logistics and shipping details with HPE support to ensure timely exchanges.
This exchange service covers hardware replacement and RMA logistics. Firmware and software support or updates require a separate support contract if not already included under another entitlement.
Open a support case with HPE, provide device entitlement and failure details, and HPE will coordinate RMA validation and Next Business Day replacement per the service terms.

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