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Create Free Business Account| Provided Support | Hardware replacement and vendor escalation |
| Service Type | Foundation Care - Next Business Day Exchange |
| Remote Onsite | Vendor-managed NBD hardware exchange (onsite replacement via courier) |
| Service Duration | 5 years |
| Service Location | Education/Research (EDU/R) |
| Service Description | Next Business Day exchange for Aruba AP-345 hardware with vendor-managed RMA and escalation through Aruba support. |
| Mpn | H9RV7E |
| Brand | HPE |
| Category | software-services/professional-services |
| Product Name | ARUBA 5Y FC NBD EXCH EDU/R AP-345 SVC |
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Next Business Day exchange covers validated hardware failures for AP-345 units; after a fault is confirmed, HPE ships a replacement unit for delivery the next business day and manages the RMA logistics.
This SKU is targeted for EDU/R deployments. For commercial or enterprise environments, consult HPE for equivalent Foundation Care SKUs that match your contract and escalation requirements.
The service provides hardware replacement and vendor escalation. Configuration and post-replacement on-premises engineering are not included and should be procured separately if required.
Open a case with HPE Support; after fault validation, HPE initiates the RMA and ships the replacement per the Next Business Day exchange SLA.
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