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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | Aruba AP-503 |
| Support Hours | Business hours |
| Covered Period | 5 years |
| Provided Support | Next Business Day Exchange (Factory Care) |
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NBD Exchange supplies vendor-managed replacement units for failed AP-503 devices, shipped to arrive the next business day to minimize downtime and remove the need for local repairs.
This service provides Next Business Day hardware exchange; it does not implicitly include on-site technician labor unless explicitly contracted—coordinate local install resources for physical swaps.
Register incidents through HPE Aruba support with the MPN H69V0E and affected AP-503 serial numbers; Aruba will validate coverage and initiate the NBD exchange process.
Contract transferability depends on HPE Aruba policy and the specific terms of the service agreement; consult your HPE account team for options when refreshing hardware.
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