Keep backup infrastructure covered over a longer planning horizon with this 5-year education support service for the Aruba R8360 12/16/24P. The next-business-day response model is suited to environments where continuity matters, but the operating model does not require around-the-clock intervention. It gives IT teams a clear service boundary and a dependable path for vendor assistance. For organizations managing backup systems that protect virtual and physical workloads, service duration matters. A longer term helps reduce renewal churn and supports steadier lifecycle planning. That matters when the platform is part of a broader recovery strategy and procurement teams need predictable coverage without overbuying service intensity. The education designation makes this a strong fit for academic or training environments that still need disciplined support. If your goal is to maintain coverage, simplify planning, and keep the R8360 platform under vendor-backed service for longer, this option delivers that balance.