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Create Free Business Account| Product Supported | HPE Aruba 9004 Gateway |
| Provided Support | Onsite remediation and hardware replacement |
| Service Type | 5Y FC 4H OS WCDMR |
| Remote Onsite | Onsite (4-hour response) |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | 4-hour onsite remediation for Aruba 9004 Gateway |
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4H onsite indicates the vendor's objective to dispatch field engineering resources to the customer site within four hours of a validated service request to diagnose and remediate hardware issues.
WCDMR denotes vendor-managed remediation and commonly includes replacement hardware where required; confirm regional inventory and contractual details with HPE for specifics.
Typically this service can be applied to eligible Aruba 9004 Gateway units; coordinate with your HPE account team or reseller to align start dates and coverage terms.
Environments with critical gateway functions—remote branches, regulated facilities, or high-availability sites—benefit most due to the accelerated on-site response and vendor-managed remediation.

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