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Create Free Business Account| Mpn | HU6X1E |
| Vendor | HPE Aruba |
| Category | software-services/professional-services |
| License Type | Upgrade Plan |
| License Validation Period | 5 Year |
| Service Type | Hardware maintenance |
| Remote Onsite | 4 Hour Onsite |
| Duration Hours | 4 Hour response window |
| Service Duration | 5 Year |
| Service Location | Onsite (customer location) |
| Service Description | Vendor‑provided onsite hardware maintenance and parts replacement with priority incident handling |
| Platform Supported | Aruba wireless hardware |
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It denotes a contractual commitment for an HPE‑authorized technician to arrive onsite within four hours of a validated service call during the service coverage window.
Yes. The service covers authorized hardware parts replacement as required to restore covered Aruba equipment to operational condition.
Transfers are handled per HPE service terms and typically require pre-approval; contact your A5 IT account team to coordinate site moves and revalidation.
The SKU reduces exposure to downtime with a guaranteed 4 Hour onsite response and vendor parts replacement—features that materially lower outage impact compared with next‑business‑day options.
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