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Create Free Business Account| Mpn | HK9D0E |
| Vendor | HPE |
| Category | software-services/professional-services |
| Product Name | ARUBA 5Y FC 4H EXCH E/R VT2 AP-504TAASVC |
| Provided Support | Exchange parts and logistics |
| Service Characteristic | Vendor-shipped replacement with reverse logistics and priority case handling |
| Service Type | Foundation Care (Advanced Exchange) |
| Remote Onsite | Exchange (Vendor Replacement) |
| Duration Hours | 4 Hours |
| Service Duration | 5 Years |
| Service Location | Customer Site (Replacement Delivery) |
| Service Description | 5-year Foundation Care with 4-hour advanced exchange emergency response for Aruba AP-504T access points, including vendor replacement logistics and priority support. |
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4H EXCH indicates a 4-hour advanced exchange emergency response where Aruba arranges shipment of replacement AP-504T units and coordinates return of failed units per contract terms.
This SKU is focused on advanced exchange (vendor-shipped replacements) and priority support; onsite technician dispatch is handled by separate services if required and not implied by exchange coverage.
Return logistics are coordinated through Aruba-authorized RMA processes; the contract includes reverse logistics instructions and return shipping for failed units.
Coverage must be defined per contract and covered product list. Consolidated contracts across AP models are possible; consult your Aruba reseller to align serial numbers and model coverage.
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