
| Product Supported | AP-503 access point 10-pack |
| Provided Support | Phone Support, Web Support, Web Knowledge Base Access, Repair, Parts Replacement, New Releases Update |
| Service Characteristic | Parts & Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | 43,800 hours |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Description | 24x7x4 Business Hour support for AP-503 access point deployments |
| Certification Vendor | HPE |
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It covers AP-503 access point deployments with 24x7 support, on-site service, parts replacement, repair, and access to phone and web support resources.
The service includes a 4-business-hour parts-and-labor response target, based on the stated service terms.
No. This package includes on-site service, which is useful when hardware issues require hands-on remediation.
The coverage term is 5 years, making it suitable for longer refresh cycles and standardized support planning.
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