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Create Free Business Account| Mpn | HL3J7E |
| Brand Name | HPE |
| Manufacturer | Hewlett Packard Enterprise |
| Product Supported | Aruba AP-505H Access Point |
| Provided Support | Phone Support |
| Service Main Type | Technical |
| Service Type | Foundation Care Software Support |
| Remote Onsite | Remote (Phone) |
| Duration Hours | continuous |
| Service Duration | 4 Year |
| Service Location | Remote Support / Vendor Escalation |
| Service Description | 24x7x2 Hour phone response |
| Certification Vendor | HPE |
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This HL3J7E SKU provides a 2-hour phone response window under a 24x7 coverage model for the 4-year term.
HL3J7E is focused on software and technical phone support. Parts replacement or depot exchange is not included in this SKU and must be purchased separately if required.
This offering is intended to support Aruba AP-505H access point software issues; coverage for other models should be confirmed with HPE sales or via a separate SKU.
Open a case through HPE Support Center or by calling the HPE support number; provide your contract details and MPN HL3J7E to ensure prioritized handling.

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