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Create Free Business Account| Product Supported | Aruba 6300M 24SFP OS and firmware |
| Covered Period | 4 years |
| Provided Support | Parts and onsite repair |
| Service Characteristic | NBD onsite response and RMA coordination |
| Service Type | Field Contract |
| Remote Onsite | Onsite (Next Business Day) |
| Duration Hours | 35,040 hours |
| Service Duration | 4 years |
| Service Location | Onsite - customer site |
| Product Supported | Aruba 6300M 24SFP |
| Service Description | NBD onsite support and parts replacement for Aruba 6300M 24SFP |
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Yes. The contract includes OS-level troubleshooting and assistance with vendor firmware issues relevant to covered failures.
A certified field engineer is scheduled to arrive onsite during the next business day following case acceptance, subject to local business-day definitions.
Onsite labor and necessary authorized parts for covered failures are included per the service terms.
Coverage eligibility and start date are confirmed via the vendor service portal using the product serial number and purchase order details.

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