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Create Free Business Account| Product Supported | Aruba 5140 48G switch series (48‑port, 4 SFP+) |
| Covered Period | 4 Years |
| Provided Support | Technical support, Onsite hardware repair, Parts replacement |
| Service Type | FactoryCare — Next Business Day Onsite Response |
| Remote Onsite | Onsite |
| Service Duration | 4 Years |
| Service Location | Contact reseller for regional availability |
| Service Description | Next Business Day hardware and OS incident response for Aruba 5140 48G switches |
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Next Business Day (NBD) dispatch schedules an HPE‑authorized technician to arrive the next business day after a confirmed incident, while a 4‑Hour response requires onsite arrival within four hours. NBD is cost‑effective where immediate same‑day repair is not essential.
This SKU is intended to cover Aruba 5140 48G switches (including designated port configurations). For coverage of specific optics or third‑party modules, confirm with your reseller as exclusions may apply.
Upgrade options depend on regional availability and timing. Contact your HPE reseller to explore mid‑term upgrades to accelerated response SLAs such as 4‑Hour FactoryCare.
Open a case through the HPE support portal or your assigned reseller. Provide product details and contract information so HPE can validate coverage and initiate NBD onsite dispatch as required.
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