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Create Free Business Account| Product Supported | Aruba 6100 Series 12G switches |
| Provided Support | Next Business Day hardware exchange |
| Service Type | Next Business Day exchange service |
| Remote Onsite | Onsite exchange (vendor‑dispatched replacement units, next business day) |
| Service Duration | 48 months |
| Service Location | Global (subject to HPE logistics availability) |
| Service Description | 48‑month field correction service providing vendor-authorized next business day exchange for Aruba 6100 Series 12G (MPN HV2T7E) to reduce hardware downtime. |
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Next‑business‑day exchange means HPE will dispatch a vendor‑authorized replacement unit for a covered Aruba 6100 12G device with the goal of delivery the next business day after fault confirmation, subject to regional logistics and stock availability.
The service provides vendor‑dispatched replacement units and coordinated logistics as part of the exchange coverage. Exact service elements and any regional exceptions are governed by the contract terms and HPE support policies.
This SKU covers vendor exchange of defective units; onsite technician labor for physical swap may not be included and should be confirmed with HPE or purchased separately if required.
Open a support case via HPE/Aruba channels; HPE will validate the failure against contract terms and, if eligible, initiate the next‑business‑day exchange process under MPN HV2T7E.
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