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Create Free Business Account| Mpn | U1RV9E |
| Vendor | HPE |
| Category | software-services/professional-services |
| Provided Support | Parts exchange and RMA logistics |
| Service Type | Next-business-day parts exchange |
| Remote Onsite | Exchange via manufacturer logistics (NBD) |
| Duration Hours | hours |
| Service Duration | 48 months |
| Service Location | Customer site (exchange delivered to service address) |
| Service Description | Four-year next-business-day exchange service providing manufacturer parts shipment and RMA handling to replace failed components under the exchange coverage model. |
Business account holders on Professional Services typically save 8% vs. retail pricing. Create a free account to see your price.
Next-business-day exchange means a replacement part or unit is shipped to the registered service address for delivery on the next business day following RMA approval, reducing the time a failed device is out of service.
This SKU covers parts exchange and manufacturer logistics. On-site installation labor is not guaranteed unless explicitly included in the contract terms or purchased as an add-on.
Eligibility is determined by the covered device's service tag and its registration under the exchange contract; HPE reserves the right to validate fault and authorize RMA prior to shipping a replacement.
Exchange renewals typically require the device to be within eligibility windows defined by HPE. Confirm device eligibility and any backdated coverage rules with your HPE account representative.

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