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Create Free Business Account| Provided Support | Manufacturer exchange and repair support |
| Service Type | Hardware exchange and repair |
| Remote Onsite | Next-business-day exchange via vendor logistics |
| Duration Hours | null hours |
| Service Duration | 4 years |
| Service Location | Global commercial coverage where available |
| Service Description | Next-business-day exchange and repair coverage for Aruba AP-577 |
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Next-business-day exchange provides a replacement AP-577 unit dispatched via HPE logistics when a covered hardware failure is validated, plus repair and parts handling for the failed unit.
This service provides vendor-managed exchange and repair logistics; on-site technician dispatch may not be included unless specified in the customer contract or local service options.
Open a support case through HPE support channels using the device serial and the service MPN HS6J6E; HPE will validate the failure and initiate exchange logistics when eligible.
Transferability depends on HPE contract terms and local policies; consult HPE support or your procurement representative to arrange transfers or amendments.

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