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Create Free Business Account| Product Supported | Aruba 9004 Gateway |
| Provided Support | Hardware exchange and RMA coordination |
| Service Type | Next-Business-Day Exchange |
| Remote Onsite | Replacement dispatch (exchange) |
| Duration Hours | 35 hours (business-day response expectation after failure validation) |
| Service Duration | 4 years |
| Service Location | Customer site (exchange dispatch) |
| Service Description | Hardware exchange service for Aruba 9004 Gateway with next-business-day replacement and RMA processing. TAA-compliant. |
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NBD exchange provides a replacement unit dispatched the next business day after HPE validates the hardware failure and issues an RMA. It covers the exchange process and return logistics for the failed unit.
Yes. The offering is listed as TAA-compliant to meet U.S. federal procurement requirements where applicable.
Open a case with HPE Aruba support; after failure validation, HPE will generate an RMA and dispatch the replacement under the next-business-day SLA.
This SKU provides exchange dispatch and RMA handling. For technician installation, order an onsite installation or field service add-on from HPE Aruba.

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