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Create Free Business Account| Covered Period | 4 years |
| Provided Support | Hardware replacement and vendor escalation |
| Service Type | Foundation Care Next-Business-Day |
| Remote Onsite | On-site next-business-day hardware replacement |
| Service Duration | 4 years |
| Service Location | Customer site |
| Product Supported | Aruba 7220 controller |
| Service Description | NBD Foundation Care for Aruba 7220 |
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NBD indicates vendor-prioritized parts dispatch and hardware replacement on the next business day after case acceptance; exact timing depends on geographic coverage and vendor operational days.
The primary focus is hardware replacement and vendor escalation. Software or configuration assistance may be provided per vendor support policies—confirm specific entitlements in the service contract.
The service emphasizes hardware exchange and vendor logistics. On-site installation labor and validation may vary by contract—verify with the ordering documentation.
SLA upgrades depend on vendor availability and contract terms. Contact your vendor account team to explore options for upgrading from NBD to a faster exchange SLA.

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