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Create Free Business Account| Brand Name | HPE |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Website | http://www.hpe.com |
| Provided Support | Repair; Parts Replacement |
| Service Characteristic | Parts & Labor |
| Mpn | HB3C4E |
| Service Type | Care Pack Proactive Care Service with Comprehensive Defective Material Retention |
| Remote Onsite | On-site |
| Service Duration | 3 Year |
| Service Sub Type | Physical |
| Service Main Type | Maintenance |
| Service Description | 9 x 5 x Next Business Day |
| Manufacturer Part Number | U7AK5E |
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This Care Pack provides 9 x 5 x Next Business Day on-site response; HPE dispatches a technician during business days following problem validation.
Yes. Parts replacement is included along with repair and parts & labor coverage; defective materials are retained per the service terms.
Yes. The on-site service covers eligible Aruba hardware at the service location(s) specified in the contract; coordinate site details with your HPE account team.
HPE will retain failed components or devices per the defective material retention policy to meet compliance or forensic needs; retention specifics are defined in the Care Pack terms.

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