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Create Free Business Account| Product Supported | Aruba switching hardware |
| Provided Support | Parts exchange |
| Service Characteristic | Contractual replacement SLA |
| Service Type | Foundation Care — Hardware Exchange |
| Remote Onsite | Onsite exchange dispatch |
| Duration Hours | 35,040 hours |
| Service Duration | 4 years |
| Service Location | Global (where available) |
| Service Description | Four‑year Foundation Care, 4‑hour exchange response |
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The 4‑hour exchange commitment covers vendor‑coordinated replacement of failed Aruba hardware with an aim to dispatch an exchange unit within 4 hours of case acceptance, reducing onsite downtime compared with standard warranty turnaround.
This SKU is intended for Aruba switching hardware. Confirm device eligibility with HPE by providing serial numbers at purchase so support teams can validate coverage.
Yes. Terms can be tailored through HPE or authorized partners to add coverage or renew at contract expiration to maintain continuous protection.
By converting spare parts and emergency procurement into a predictable exchange process, the service lowers inventory carrying costs and shortens outage windows, delivering better operational predictability.

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