
| Bundle Support | Parts replacement, web support, phone support, web knowledge base access, new releases update |
| Covered Period | 4 Year |
| Provided Support | Repair |
| Service Characteristic | Parts & Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | 35,040 hours |
| Service Duration | 4 Year |
| Service Location | On-site |
| Service Description | 24 x 7 x 4 Business Hour on-site maintenance with parts and labor coverage |
| Certification Vendor | Veritas |
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This is an on-site maintenance service with parts and labor coverage for AP-503 support.
The service is specified at 4 business hours for parts and labor response, with distance noted as 1,000 miles.
The plan includes web support, phone support, web knowledge base access, and new releases updates.
The service duration is 4 years.
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