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Create Free Business Account| Mpn | HB4S6E |
| Category | software-services/professional-services |
| Brand Name | HPE |
| Product Type | Professional services / Support |
| Provided Support | Onsite repair and parts |
| Service Type | ProCare Onsite |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 3 Year |
| Service Location | Customer site (Onsite) |
| Service Description | 4 Hour onsite response |
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It indicates the targeted response window to dispatch a field technician to the customer site after a service incident is logged, subject to geography and local service availability.
Coverage applies to the Aruba hardware listed on the service order. Confirm exact device eligibility and any exclusions with HPE using MPN HB4S6E.
Yes. HPE allows combinations or tiered support models depending on the environment; coordinate with your HPE service representative to tailor coverage.
ProCare Onsite typically includes parts required for manufacturer repair; verify parts coverage and any consumables exclusions on the service agreement.

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