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Create Free Business Account| Product Supported | RVT26300M48PSR5POE |
| Covered Period | 3 Years |
| Provided Support | Onsite replacement, telephone support, firmware maintenance |
| Service Type | Foundation Care |
| Remote Onsite | Onsite Next Business Day |
| Duration Hours | hours |
| Service Duration | 3 Years |
| Service Location | Customer site (HPE authorized) |
| Service Description | 3-year NBD onsite replacement, telephone support, firmware fixes |
| Service Characteristic | Multi-year lifecycle coverage |
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Yes. The three-year Foundation Care plan includes Next Business Day onsite hardware replacement for qualified cases, subject to service terms and regional availability.
Response time upgrades may be available through HPE for certain regions and hardware; contact A5 IT to review options such as 4-hour response where offered.
This Foundation Care contract covers firmware fixes and maintenance; license feature upgrades or new license entitlements are not included unless specified in the original agreement.
Provide a list of device serial numbers and the MPN H63Y5E to your A5 IT account manager; we will validate entitlements and prepare consolidated ordering and deployment scheduling.

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