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Create Free Business Account| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Website | http://www.hpe.com |
| Mpn | U6KQ7E |
| Vendor | HPE |
| Category | software-services/support-warranties |
| Product Name | Aruba Foundation Care Exchange 5120-16G SI |
| Service Location | Service Depot |
| Product Supported | HPE 5120-16G SI Switch |
| Service Description | Next Business Day depot exchange (9x5 NBD) |
| Support Hours | 9x5 |
| Covered Period | 3 Year |
| Provided Support | Replacement |
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The service provides replacement support via Service Depot with next-business-day exchange logistics for eligible hardware failures during the 3 Year coverage period.
This care pack uses a 9x5 next-business-day (NBD) exchange workflow to ship and process replacement depot units for covered failures.
Depot exchange centralizes spare parts at HPE depots, allowing customers to rely on replacement units delivered via NBD rather than stocking identical onsite spares.
Open a support case with HPE referencing MPN U6KQ7E and the affected device serial; HPE will validate coverage and start the depot exchange process per the NBD workflow.
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