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Create Free Business Account| Provided Support | Advance replacement and vendor logistics |
| Service Type | Advance exchange service |
| Remote Onsite | 4-hour exchange/response |
| Duration Hours | null hours |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | Advance exchange for Aruba 3810M 24G switches |
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When a covered failure is confirmed, the vendor coordinates an advance replacement unit and prioritized logistics under the 4‑hour response commitment to restore functionality as quickly as possible.
Advance exchange covers provision and delivery of replacement hardware; installation services may be offered as an add‑on and should be confirmed with your HPE sales or service representative.
Coverage applies to eligible Aruba 3810M 24G serial numbers as defined by the vendor; confirm serial eligibility during purchase or via your HPE account team.
Contract extensions or changes to service terms can be arranged through HPE sales; options vary by region and the original SKU (HP1D3E).

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