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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | Aruba 5940 fixed-port switching hardware |
| Support Hours | 24x7 |
| Covered Period | 3 years |
| Support Channel | Electronic and phone support |
| Provided Support | 4-hour exchange service |
| Service Characteristic | Exchange and replacement service |
| Service Location | On-site replacement support |
| Service Description | 4-hour exchange service for Aruba 5940 fixed-port switching hardware |
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It means replacement hardware is committed within a 4-hour service window after a qualifying failure is reported, helping restore network service quickly.
The service is intended for Aruba 5940 fixed-port switching hardware. Eligibility depends on the exact device and entitlement.
It reduces the time a failed switch can remain offline, which is critical when local spares are limited or the site supports production traffic.
It is a support service contract, not a hardware device. The value is in the replacement commitment and service coverage.
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