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Create Free Business Account| Product Supported | Aruba IAP‑325 |
| Provided Support | 24x7 technical support and incident management |
| Service Type | Foundation Care (Software Support) |
| Remote Onsite | Remote & Onsite (per contract) |
| Service Duration | 36 months |
| Service Location | Global remote support; onsite dispatch per contract |
| Service Description | 24x7 software support, maintenance releases, and prioritized incident escalation for Aruba IAP‑325 |
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Foundation Care provides 24x7 access to Aruba technical support, maintenance releases, software bug fixes, remote diagnostics, and prioritized escalation to engineering for the covered IAP‑325 devices.
This Foundation Care entry covers software support and remote diagnostics; onsite hardware replacement is handled under separate hardware support or warranty contracts and must be procured if required.
Aruba delivers maintenance releases and updates through official release notes; customers receive guidance and access to downloads via Aruba’s support portal for scheduled or emergency updates.
Yes. Customers can purchase additional Foundation Care terms prior to expiration to maintain continuous vendor support; contact your HPE Aruba account team for renewal pricing and ordering.

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