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Create Free Business Account| Pricing Type | Term-based service |
| License Quantity | 1 service term (per device) |
| Product Supported | IAP-205 Instant Access Point |
| Support Hours | 24x7 |
| Covered Period | 3 years |
| Provided Support | Field Care (FC) 24x7 |
| Service Location | Remote and Field |
| Service Description | 3-year Field Care: 24x7 software support, firmware maintenance, escalation, and parts replacement entitlement for IAP-205 |
| Language Supported | English |
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Yes. The Field Care entitlement includes RMA-backed parts replacement for qualifying hardware faults on IAP-205 units during the three-year coverage period.
Customers covered by Field Care receive access to Aruba-authorized firmware releases and assistance applying updates as part of the software support scope.
Service transferability depends on Aruba's service terms and device eligibility; contact your HPE Aruba account team to confirm transfer options.
A three-year term reduces procurement overhead from annual renewals, stabilizes budgeting, and typically lowers administrative cost per year while maintaining continuous vendor support and parts entitlement.
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