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Create Free Business Account| Service Name | Standard Appliance Support - Extended Service |
| Service Type | Maintenance |
| Service Duration | 3 Years |
| Service Sub Type | Electronic, Physical |
| Service Main Type | Service |
| Service Description | 24x7xNext Business Day |
| Remote Onsite | On-site |
| Provided Support | New Releases Update; Web Knowledge Base Access; Web Support; Phone Support; Repair; Parts Replacement |
| Service Response Time | Next Business Day - Parts and Labor (distance from customer site - 1000 miles) |
| Service Characteristic | Parts & Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | 3 Years |
| Service Duration | 3 Years |
| Service Location | On-site |
| Service Description | 24x7xNext Business Day support for Aruba CX 8/9xxx switching |
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It provides 24x7 on-site maintenance support for Aruba CX 8/9xxx switching, including repair, parts replacement, phone support, web support, web knowledge base access, and new releases updates.
The listed response time is next business day for parts and labor, with coverage noted for distance from the customer site up to 1,000 miles.
No. It is a maintenance service contract with parts and labor coverage, not a hardware product warranty.
It adds on-site response, parts replacement, and 24x7 coverage, which helps reduce recovery time for production switching environments.

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