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Create Free Business Account| Covered Period | 36 Months |
| Provided Support | Hardware and software support |
| Service Type | Foundation Care (Support & Maintenance) |
| Remote Onsite | Remote and Onsite |
| Duration Hours | 2 hours |
| Service Duration | 36 Months |
| Service Location | Customer site |
| Service Description | Next-business-day hardware repair, replacement parts, software updates and remote troubleshooting for Aruba infrastructure. |
| Mpn | HG6P6E |
| Vendor | HPE |
| Category | software-services/professional-services |
| Product Name | ARUBA 3 YEAR FOUNDATION CARE NEXT BUSIN |
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Next Business Day response covers dispatch of an HPE-authorized technician to the customer site during business hours for eligible hardware repairs and replacement parts; remote troubleshooting is available prior to onsite dispatch.
Yes. The Foundation Care plan provides access to ArubaOS software updates and firmware necessary for supported hardware covered under the contract.
Support applies to the covered serial numbers and devices listed in the contract. Replacements performed under the plan retain coverage per HPE program rules; coordinate with HPE for device registration changes.
Open a ticket via the HPE support portal or phone number provided with your contract; include the product serial number and a description of the fault to expedite triage and escalation.

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