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Create Free Business Account| Product Supported | Aruba 594X Switch Series |
| Provided Support | Hardware Replacement |
| Service Type | Foundation Care 4-Hour Exchange |
| Remote Onsite | Onsite Exchange — 4-hour |
| Service Duration | 36 Months |
| Service Description | 3-year hardware support, 4-hour onsite exchange |
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This Foundation Care plan applies to Aruba 594X switch series units identified in the purchase contract; coverage is limited to eligible hardware faults under HPE policy.
A failed, eligible unit will be replaced via an onsite exchange process initiated to meet a 4-hour response SLA from the time HPE confirms the service case.
Yes. The service includes parts and onsite replacement coordination and labor as defined by HPE Foundation Care terms for covered hardware failures.
By centralizing hardware replacement, logistics and case management with HPE, your team avoids time-consuming vendor coordination, spare inventory management, and expedited shipping arrangements.

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