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Create Free Business Account| Licensing Notes | Contract covers hardware support for listed Aruba model only |
| Mpn | HA6E3PE |
| Brand | HPE |
| Category | software-services/professional-services |
| Product Name | ARUBA 2Y PW FC NBD OS 5900CP 48 4QSFP SVC |
| Provided Support | Parts and labor, OS troubleshooting |
| Service Type | Warranty & Support |
| Remote Onsite | Onsite |
| Service Duration | 24 months |
| Service Location | Customer Site |
| Service Description | Next-business-day onsite parts replacement and OS-level support for Aruba 5900CP 48 4QSFP switches |
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NBD (next business day) means HPE dispatches a field technician and supplies parts so the technician arrives at the customer site during the next business day following case qualification, reducing repair timelines compared to mail-in service.
This service specifically covers the Aruba 5900CP 48 4QSFP model identified in the contract; other models require separate or expanded coverage.
Yes — the contract includes OS-level troubleshooting and vendor case management to assist with firmware and operational issues during the coverage term.
Escalation paths are available through HPE support; NBD onsite response adheres to business-day scheduling, while severity-based remote support is available through the vendor's support channels for higher-severity incidents.
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