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Create Free Business Account| License Type | N/A |
| Covered Period | 2 years |
| Provided Support | Parts and Labor |
| Service Characteristic | 4 hour onsite response SLA |
| Mpn | HA6D8PE |
| Vendor | HPE |
| Product Name | ARUBA 2Y PW FC 4H OS FF5980 48 SFP SVC |
| Service Type | Onsite Hardware Support |
| Remote Onsite | Onsite |
| Duration Hours | 24 hours/day coverage |
| Service Duration | 2 years |
| Service Location | Customer site |
| Service Description | Hardware parts and labor with 4 hour onsite response |
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4 hour onsite response means HPE will dispatch a field engineer to the customer site within four business hours after the incident is escalated and validated, to diagnose and begin hardware repair or replacement.
Yes. The service includes parts and labor required to restore covered FF5980 hardware to operation.
Yes. Remote diagnostics by HPE support engineers are typically performed first to determine whether onsite dispatch is required.
This SKU is intended for coverage of the specified FF5980 hardware. Contact HPE or your A5 IT account manager to confirm transfer options or create a new agreement for different hardware.

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