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Create Free Business Account| Product Supported | Aruba 2930M 24G PoE switch |
| Covered Period | 1 Year |
| Provided Support | Next-Business-Day onsite exchange |
| Service Characteristic | Logistics, replacement tracking, warranty reconciliation |
| Service Type | Next-Business-Day Exchange |
| Remote Onsite | Onsite replacement |
| Service Duration | 1 Year |
| Service Location | Customer site (onsite) |
| Service Description | Onsite hardware exchange for Aruba 2930M 24G PoE |
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Next-business-day exchange covers dispatch and onsite replacement of a failed Aruba 2930M 24G PoE unit the next business day after fault validation and claim authorization.
Onsite replacement includes physical swap of the unit and basic connectivity handoff; configuration restoration and advanced integration services are not included unless separately contracted.
Compatibility is verified using the supported product identifier and manufacturer records during claim intake to ensure the replacement matches the Aruba 2930M 24G PoE specification.
Claims are coordinated through the vendor workflow; the service includes warranty reconciliation and tracking to align the exchange with existing manufacturer warranty terms.
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