Keep your Aruba 8360 deployment supported with HPE Care Pack Foundation Care with Comprehensive Defective Material Retention. This 5-year on-site service is built for teams that need more than basic break-fix coverage. It combines next-business-day response with parts replacement, repair, and phone support to help restore service quickly when switch issues threaten network availability. For organizations running production switching in campus, aggregation, or data center roles, the cost of downtime is rarely limited to the device itself. A failed switch can interrupt access, delay application traffic, and create pressure on operations teams. This service is designed to shorten that disruption window with on-site support and a service model that keeps defective material under your control. The value is in the details: parts and labor coverage, physical and electronic service support, and a five-year term that aligns with longer infrastructure planning cycles. For buyers comparing support tiers, this package stands out when uptime, asset retention, and predictable response matter more than the lowest upfront price.