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Create Free Business Account| Product Supported | Aruba 580X-24 switches |
| Covered Period | 1 Year |
| Provided Support | On-site hardware support and technical renewal |
| Service Type | Hardware support renewal |
| Remote Onsite | Next-Business-Day on-site (per entitlement) |
| Duration Hours | 0 hours (term-based) |
| Service Duration | 1 Year |
| Service Location | Customer site / Remote |
| Service Description | 1 Year renewal restoring NBD on-site support |
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Yes. This renewal SKU restores entitlements associated with the Aruba 580X-24 product identified in the service description; confirm the serial and original contract when ordering.
Next-Business-Day on-site indicates that, where the entitlement applies, vendor-authorized personnel will attempt on-site hardware replacement or repair on the next business day following case triage and parts dispatch approval.
Upgrades or changes to support level typically require validation with HPE/Aruba and may involve pro-rated pricing; contact A5 IT for options and impact analysis.
Order processing usually requires reference to the original contract or product serial number to ensure proper entitlement alignment and eligibility for renewal.
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