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Create Free Business Account| Pricing Type | Service subscription (prepaid term) |
| Product Supported | Aruba Fibre Channel hardware |
| Covered Period | 4 Year |
| Provided Support | Technical Support |
| Service Type | Non-Returnable Disk Option - Extended Service |
| Remote Onsite | Next-Business-Day Exchange (vendor-managed) |
| Duration Hours | hours |
| Service Duration | 4 Year |
| Service Location | Depot-to-site exchange |
| Service Description | Vendor-managed technical support with non-returnable disk exchange |
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It means failed drives covered under the contract are replaced via vendor exchange without requiring the customer to return the faulty media, simplifying logistics and meeting policies that restrict media returns.
Yes. The product package provides next-business-day exchange for covered disks as the primary replacement method, managed by Veritas.
This extended service is intended for Aruba Fibre Channel hardware identified in the contract; confirm device eligibility with Veritas using the manufacturer part number 20959-M4212 or your Aruba serial numbers.
This option removes disk return requirements and pairs technical support with expedited exchange logistics over a prepaid 4 Year term, reducing administrative steps compared with standard warranty RMA procedures.
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