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Create Free Business Account| Manufacturer | Veritas Technologies LLC |
| Manufacturer Website | https://www.veritas.com/ |
| Manufacturer Part Number | 20252-M2-76 |
| Service Name | Standard Appliance Support - Extended Service |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Provided Support | Phone Support; Repair; Parts Replacement |
| Service Duration | 4 Year |
| Service Sub Type | Physical; Electronic |
| Service Response Time | Next Business Day - Parts and Labor |
| Service Characteristic | Parts & Labor |
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This plan provides Next Business Day response for parts and labor to the covered on‑site location.
Yes. Parts Replacement is included as part of the Parts & Labor service characteristic.
Open a support case via the vendor phone support channel listed on your contract; the case will be triaged and an on‑site technician dispatched per the Next Business Day response SLA.
Yes. The service covers both physical (on‑site hardware repair) and electronic (remote diagnostics and escalation) sub types.

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