
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Renewal |
| Product Supported | OSHW6200F48GPoE370 |
| Support Hours | 4 hour onsite response |
| Bundle Support | Parts and labor for covered hardware |
| Covered Period | 12 months |
| Provided Support | Factory Care |
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The 4 hour onsite response guarantees HPE will dispatch a field technician within four hours of validated hardware incident acceptance for covered OSHW6200F48GPoE370 units, subject to local service availability and terms.
Yes. The Factory Care renewal includes OEM parts and labor for covered repairs, preserving warranty status and replacing faulty components with authentic HPE parts.
Service is applied to the identified product SKU; transfers or retagging require HPE authorization and may need a separate ordering process depending on asset and warranty status.
Use the HPE support portal or your assigned account contact to open or escalate incidents. Factory Care renewals include defined escalation paths and service tracking to align with enterprise incident response procedures.
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