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Create Free Business Account| Mpn | H69K2PE |
| Product Supported | MSR2003X |
| Support Hours | Local business hours |
| Covered Period | 1 year |
| Provided Support | HPE manufacturer support with Next Business Day response |
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Next Business Day (NBD) denotes that, when a case meets dispatch criteria, HPE’s response for parts or onsite activity is scheduled for the next business day in the service region. Exact dispatch windows follow HPE’s regional service availability.
This service ties support entitlement to the MSR2003X MPN (H69K2PE); entitlements for software updates are determined by HPE’s support policy for the covered product during the contract term.
Extensions are typically available through HPE or authorized resellers prior to contract expiration. Contact your reseller or HPE account representative with MPN H69K2PE and device serial to arrange renewal or extension.
Provide the device serial and the MPN H69K2PE to HPE support or your reseller; they will verify entitlement and the current service term for that asset.
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