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Create Free Business Account| Packaged Quantity | 1 pack |
| Mpn | H64X3PE |
| Brand | HPE |
| Vendor | HPE |
| Category | software-services/professional-services |
| Product Name | ARUBA 1Y PW FC NBD EXCH MM-HW-10K SVC |
| Provided Support | Next-business-day exchange of failed hardware |
| Service Type | Parts Exchange / Hardware Support |
| Remote Onsite | Remote fault verification with next-business-day replacement |
| Duration Hours | hours |
| Service Duration | 1 year |
| Service Location | Regional coverage (subject to HPE service availability) |
| Service Description | One-year parts-exchange support with next-business-day replacement logistics |
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After HPE verifies the hardware fault via remote troubleshooting, a replacement unit or part is dispatched for next-business-day delivery and the faulty unit is returned per the RMA process.
No. This plan provides next-business-day exchange of failed hardware rather than on-site diagnostic repair. Field repair options require a different service level.
Service availability depends on HPE’s regional logistics and footprint. Confirm coverage for your serial-numbered assets with your HPE sales or support representative.
Yes. One-year exchange contracts can typically be renewed or extended through HPE sales channels prior to contract expiration to maintain continuous coverage.
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