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Create Free Business Account| Provided Support | Phone Support |
| Service Type | Technical |
| Remote Onsite | Remote / Electronic |
| Service Duration | 1 Year |
| Service Location | Remote / Electronic |
| Service Description | 24x7 phone support with next-business-day exchange |
| Mpn | HQ4H7PE |
| Vendor | HPE Aruba |
| Product Type | Service |
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NBD exchange covers eligible field-replaceable units (FRUs) specified by the vendor; when a covered FRU fails, a replacement is dispatched for next-business-day delivery subject to part availability and regional logistics.
No. This SKU provides phone-based technical support and NBD exchange logistics rather than scheduled on-site technician visits.
Phone support is available 24x7 under this contract to provide immediate triage, escalation and RMA initiation.
By providing vendor-managed next-business-day replacement parts, NBD exchange allows you to reduce or eliminate on-site spare inventories while retaining rapid hardware replacement capability.

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